Understanding what you are buying is important to your satisfaction:

Packages are for session experience and print/digital permissions of jpeg files only. Photographer retains copyright of all photographs unless work-for-hire, and does not authorize distribution of proofs or derivative works (second party edits) without express permission.

https://www.ppa.com/articles/copyright-law-your-rights-as-a-photographer

How will I get my images?

You will receive your images in an online gallery through the platform Shootproof. The gallery is for the delivery of your images and will archive after six months to a year, so be sure to download them in that time. You can download the full resolution jpegs and purchase prints from this site. You do not have to purchase prints from the gallery site, you can download them and take them to a lab of your choice. No shame.

Do I own the photos?

Yes and no.

What you do get:

You buy the session experience and permissions to download and use the full resolution jpeg images, unrestricted, meaning you can print and digitally distribute in perpetuity for personal and commercial use without accreditation or use limit.

What you do not get:

RAW proprietary files, the right to distribute unedited RAW or jpeg proofs without permission, the right to destroy or make derivative work (re-edits) without permission, or the right to credit the images as your own or someone else’s.